Osherbal —
Last updated: September 26, 2025
Osherbal (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
a) Personal Information (provided by you):
- Name, email address, phone number, and delivery/billing address.
- Payment details (processed securely through third-party payment providers; we do not store card details).
- Account login details if you create an Osherbal account.
b) Non-Personal Information (collected automatically):
- IP address, browser type, operating system, and device details.
- Pages visited, time spent on site, and browsing actions (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding your purchase, support queries, or promotional offers (only if you consent).
- Improve our website, products, and customer service.
- Prevent fraud, ensure security, and comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Service providers: courier partners, payment gateways, and IT service providers, only to the extent necessary to fulfill your order.
- Legal authorities: if required by law, court order, or to protect our legal rights.
4. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences and improve your browsing experience.
- Analyze traffic and performance through trusted analytics providers.
You can disable cookies in your browser settings, but some parts of the website may not function properly without them.
5. Data Security
We use industry-standard measures to protect your personal data, including encryption, firewalls, and secure servers. While we strive to safeguard your data, no system can be 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access and review the personal data we hold about you.
- Request corrections or updates to inaccurate information.
- Request deletion of your personal data (subject to legal or business requirements).
- Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
7. Children’s Privacy
Our website and products are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such information, please contact us and we will delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing personal information.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with the revised “Last updated” date.
10. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact us:
Address: Osherbal Customer Care, [Insert Registered Office Address]
Email: privacy@osherbal.com
Phone/WhatsApp: +91-XXXXXXXXXX